Available now in Tampa/St Pete, FL and Philadelphia, PA | 888-293-1988

Available now in Tampa/St Pete, FL and Philadelphia, PA | 888-293-1988

Privacy Policy

Last Updated:

May 19th, 2025

Welcome to Washr ("we," "our," or "us"). This Privacy Policy describes how we collect, use, and protect your information when you visit or interact with our website, https://getwashr.app, and any related services offered by Washr (the “Services”).

By using our site and Services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Washr is a mobile car detailing service operated by The Washr Co. LLC, a Florida-based company. We provide waterless, eco-friendly vehicle detailing services to customers in select U.S. cities.

2. Information We Collect

We collect the following types of information when you use our Services:

a. Personal Information

- Name

- Email address

- Phone number

- Vehicle details (make, model, color, etc.)

- Address of service location

b. Payment Information

We use Stripe as our third-party payment processor. Washr does not store your full credit card details. Stripe collects and processes your payment information securely in accordance with their Privacy Policy.

c. Usage Data

We may collect anonymized data such as:

- IP address

- Device/browser type

- Pages visited and actions taken on our site

3. How We Use Your Information

We use the information we collect to:

- Schedule and provide mobile detailing services

- Process and verify payments

- Send booking confirmations, reminders, and receipts

- Communicate with you about your service or updates

- Improve our website and service offerings

- Send promotional offers (if you opt in)

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

Stripe, for payment processing

SMS/email providers for service notifications

Contractors ("Washrs"), who need your service location and vehicle info

Legal or governmental authorities when required by law

5. Your Choices

You may:

- Opt out of promotional emails/SMS by clicking “unsubscribe” or replying “STOP”

- Contact us to correct or delete your personal information

- Request a copy of your data (within reason, and where applicable)

To make a request, email us at:

[email protected]

6. Data Security

We implement commercially reasonable security measures to protect your personal data. While no online service is 100% secure, we take steps to limit access and exposure to your information.

7. Children's Policy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children or minors.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Stripe). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated effective date.

10. Contact Us

If you have any questions or requests related to your privacy, contact:

The Washr Co. LLC

Email: [email protected]

Website: https://getwashr.app